Thursday, June 18, 2009

You Gotta Wanna Hear It

I found this fascinating quote today:

Sometimes listening is hard. It opens up the door to things that you might not have wanted to hear. It points to weaknesses or shortcomings. It can also open your eyes to huge opportunities to embrace positive momentum, learn from successes, and understand what your community and customer base is asking of you.You Gotta Wanna Hear It, Jun 2009

You should read the whole article.

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